Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- LELisa E., Yucca Valley, CA
“I’ve been on board with Ron and his staff sense Oct 2016, just before I turned 65. He has held my hand and walked me through everything I needed to know and do to get the best out of Medicare. Every year he gets with me to make sure I am getting the most from my plan due to any changes in Medicare. He has seen me through a couple of moves including to another state. He is the best. You will be so glad you called him. You will never have to worry about your Medicare again.”
- JK
- JEJeff E., Yucca Valley, CA
“Jeremy Proctor was extremely knowledgeable and friendly. He displayed a thorough understanding of the Social Security system, options available and answered every one of our questions. We are very impressed with the service he provided and will recommend his services to others.”
- GS
- CM
- ACAndy C., Cathedral City, CACustomer since Sep 2020
“When I placed an inquiry about medical insurance through Covered California, Jeremy reached out to me and offered to help. When we spoke, he was kind, patient and explained everything as we moved through the application process. As a result, i am saving now over $240 a month on my medical insurance and I get to keep my doctor. If you have any concerns or questions, I highly recommend you reach out to Jeremy for answers.”
- JC
- LHLaura H., Palm Springs, CACustomer since Feb 2021
“I was dreading the complicated (and sometimes incomprehensible) transition from private health insurance to Medicare. I wanted the help of a local broker who has special expertise in Medicare, and not just a broker of insurance generally. I really lucked out with Jeremy at Proctor & Associates. He responded right away to my email, and we set up a Zoom meeting for the very next day. Jeremy knows is stuff, and is a super nice guy to boot. He helped make the process SO very much easier, and I feel much better informed about my choices. I can’t recommend him highly enough.”
- WPWilliam P., San Francisco, CACustomer since Jul 2015
“Jeremy Proctor has helped us for several years in selecting insurance plans. It is always easy to get an appointment and he takes the time to enter all of the prescription drugs I am taking and run them against a simulator to see which drug prescription plan is the cheapest. He knows the pros and cons of every choice, and we have benefitted greatly from his exceptional skill and knowledge. He responds promptly to the inevitable questions that occur during the course of coverage with helpful advice. We wouldn’t want to go to anyone else.”
- JFJacob F., Palm Desert, CACustomer since Sep 2014
“Six years ago, my husband and I retired and moved to Palm Desert from a wintery Midwest city. Shortly after our move, we were extremely fortunate to meet Jeremy Proctor who has helped us navigate the arcane universe of Medicare, the ACA and dental insurance. At our annual fall meetings with Jeremy he has been completely prepared to show us the insurance plans available and answer our questions with confidence. By reviewing our med lists and comparing them to the formularies of the Medicare drug plans he has been able to save us significant expense. We have often had questions that pop up after our meetings. Jeremy has been very responsive, and usually sends us answers through e-mail within a few hours. We are very happy with Jeremy and wouldn’t think of using anyone else.”
- DKDixie K., Palm Springs, CACustomer since Mar 2019
“This family-owned agency has good old-fashioned family values; they are professional, answer all your questions knowledgeably, and never try to “upsell” their products. Tell them what you need, and they will accommodate. Best of all, I can count on Jeremy to service the account and advise me on the letters and requests from the insurance provider months after my initial sign-up, always promptly too. Highly recommend.”
- JN
- RGRogelio G., La Quinta, CACustomer since May 2001
“Bill Proctor & Associates were very professional when it came to helping me find the perfect healthcare plan, recently lost my job and all my healthcare was lost. Jeremy was very quick and responsive to my healthcare needs. Very happy with the quality of professionalism and responsiveness that Bill Proctor & Associates provided for me and my family. I would definitely recommend them to anyone looking for insurance needs.”
Tiffany D., Ozark, AKCustomer since Jun 2015“Jeremy Proctor gave us peace of mind. He knows all the ins and outs of the insurance and Medicare process and was able to answer all of our questions within minutes. I felt confident leaving my mother’s medical coverage in his capable hands. He makes it EASY.”
- Rosely S., San Jacinto, CACustomer since Jul 2013
“Jeremy Proctor helped me and my family to find the best coverage at the most affordable price. The process was not bad not complicated, and what is best that if you receive letters from the insurance company or you have any questions, he is always available to help.”
